Understandable I guess, I wouldn't object to keeping it and having a
spare AC adapter but I could see people abusing their policy if they
didn't take it back. Though they could just have replaced the bad
parts and then not demanded the return.


The package has moved from NC to PA and is due in Plattsburgh on
Tuesday. The hard-sugar flower on the icing on the cake: today they
sent me a UPS return label. :)

I'm still going to wait until I get the replacement, test it, etc.,
but when I'm ready to send it back it won't even cost anything. :)


-- 
 Andrew                            mailto:[email protected]

Friday, June 17, 2011, 6:22:55 AM, you wrote:

>>> I wrote back to confirm which address they used (it was "B" because
>>> signature required). Today I received shipment notification. It
>>> appears they're replacing the whole kit (78Y1147) which would be my
>>> second choice because if they really want the bad one back, it's more
>>> work.

> I just initiated a service call on an adapter (no doubt your posts infected
> my computer with adapteritis), and my service guy says they'll want the bad
> adapter back.  This is a bit of a change from the old days, when they 
> treated adapters as consumables and never wanted the bad ones back.

> David 


_______________________________________________
Thinkpad mailing list
[email protected]
http://stderr.org/cgi-bin/mailman/listinfo/thinkpad

Reply via email to