Thomas Folkers skrev: > All, > > I just got a call from Larry Dearing of Symmetricom indicating that a > new set of PROMS are on the way. At least for the 9390-6000 unit. The > 9390-52333 is just too old and should be replaced. > > I want to thank all who provided input and to the individual who > forwarded my original email to tech support at Symmetricom. > > Apparently the fasted way to tech support is through this new group.
Good that they give you some support anyway. Ask them what expected endtime they have for the new FW. The reason you are interested in it is that you and anyone else want to know before which date you need to make a planned decommissioning of the units. I know one set of 9390 that is being decommissioned as result. They where already scheduled for decommissioning eventually, but they where not too happy about the early self-decommissioning that they experienced. Had they known the end time of FW support was in GPS week 1524 they would have either received FW upgrade or been decommissioned in an orderly manor. This is how we should handle this in the long run. We need to know these things so that we can make meaningful operational decisions on GPS receiver equipment, wherever they are. I will have to inform my customers as well as others have to. We also need to verify this, partly just to verify what is stated but also to discover what is not stated. Cheers, Magnus _______________________________________________ time-nuts mailing list -- [email protected] To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.
