I look forward to their demise then. Then Artek can make available what SRS won't.
Pissing off users is not the way to attract more. YMMV, -John ================ > HI > > Simply put - they are so small they have to make money any way they can. > Their setup is not very efficient. That leads to high costs and trouble on > the balance sheet. > > Bob > > On Feb 23, 2011, at 9:11 PM, J. Forster wrote: > >> Sorry Bob, >> >> That does not wash. >> >> They already have HC manuals with schematics. >> >> Dave at ArtekMedia is small too. If he can scan a manual and put it >> on-line for <$25, so can SRS. And SRS probably already has it as a .pdf. >> >> As the the "trade secret" rubrick, it's nonsense. If some Chinese outfit >> wanted to clone one, not making doc .pdfs available would not deter them >> in the least. >> >> They sare just being pig-headed. >> >> YMMV, >> >> -John >> >> ================ >> >> >>> Hi >>> >>> SRS is a tiny little outfit making a handful of niche products. I'm >>> amazed >>> they can make what they do, let alone support any of it. Rather than >>> product lines they have something here and something else over there. >>> Very >>> hard to train people on. >>> >>> That's not to excuse any of this, it just is not a big surprise. >>> >>> Bob >>> >>> >>> On Feb 23, 2011, at 8:13 PM, J. Forster wrote: >>> >>>> The point is that SRS "customer support is a sham. It might be OK for >>>> a >>>> Fortune 100 customer or National Lab, but they clearly do not want or >>>> care >>>> about support for anybody else. >>>> >>>> If their attitude is "screw you", I believe in returning the favor. >>>> >>>> Companies like HP generally make most support documentation available. >>>> They deserve the respect they get. SRS does not. >>>> >>>> YMMV, >>>> >>>> -John >>>> >>>> ================ >>>> >>>> >>>>> Hi Bob, John, >>>>> >>>>> Yeah, getting a "we take $500 no matter if we fix the issue or not" >>>>> response is not what I had hoped for.. >>>>> >>>>> I don't have the time to learn about and tweak registers myself >>>>> unfortunately, but at least there seems to be some hope now that this >>>>> can >>>>> be >>>>> improved.. >>>>> >>>>> bye, >>>>> Said >>>>> >>>>> >>>>> In a message dated 2/23/2011 15:00:30 Pacific Standard Time, >>>>> [email protected] >>>>> writes: >>>>> >>>>> Stanford Research is a rip-off any way you turn. Their support ethic >>>>> is >>>>> just crap. >>>>> >>>>> YMMV, >>>>> >>>>> -John >>>>> >>>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> time-nuts mailing list -- [email protected] >>>> To unsubscribe, go to >>>> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts >>>> and follow the instructions there. >>> >>> >>> _______________________________________________ >>> time-nuts mailing list -- [email protected] >>> To unsubscribe, go to >>> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts >>> and follow the instructions there. >>> >>> >> >> >> >> _______________________________________________ >> time-nuts mailing list -- [email protected] >> To unsubscribe, go to >> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts >> and follow the instructions there. > > > _______________________________________________ > time-nuts mailing list -- [email protected] > To unsubscribe, go to > https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts > and follow the instructions there. > > _______________________________________________ time-nuts mailing list -- [email protected] To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.
