I believe Microsemi still charges around $1500 for a CSAC. Some were offered on Ebay for around $500 I think some time ago..
Sent From iPhone On Apr 24, 2014, at 18:33, Jim Palfreyman <[email protected]> wrote: > Out of curiosity, what's the current price for one of these for a time-nut > to play with? > > Regards, > > Jim Palfreyman > > > > On 25 April 2014 11:26, Said Jackson <[email protected]> wrote: > >> Hi Magnus, Bob, >> >> Thanks much for your kind words. >> >> The failure rate is thankfully so low that we are not greatly alarmed, and >> Microsemi has been a champ in resolving any failures with/for us when they >> did show up. We are awaiting the results of the full re-qualify that >> Microsemi is doing on the CSAC and were going to announce the issue at that >> time.. >> >> Bye, >> Said >> >> Sent From iPhone >> >> On Apr 24, 2014, at 17:41, Bob Camp <[email protected]> wrote: >> >>> Hi >>> >>> I seem to have been in exactly the same position many times before and >> also wish you well in resolving this (as I’m *certain* will be the case). >>> >>> Bob >>> >>> On Apr 24, 2014, at 7:48 PM, Magnus Danielson < >> [email protected]> wrote: >>> >>>> Said, >>>> >>>> I recognize this situation so well. Feel with you on the issue and hope >> you find that it resolve itself nicely. >>>> >>>> Cheers, >>>> Magnus >>>> >>>> On 04/24/2014 10:50 PM, [email protected] wrote: >>>>> Hello everyone, >>>>> >>>>> let me address the below claims and commentary which was posted without >>>>> first consulting with us. >>>>> >>>>> Microsemi has recently seen a slightly higher failure rate of the CSAC >>>>> oscillators than expected. A small percentage of our customers have >> been >>>>> adversely affected by this issue. We have been, and will continue to >> take care >>>>> of this issue when it happens to units we sold by doing a warranty >> exchange >>>>> of the CSAC for the affected customer unit, even if it should fall >> out of >>>>> its normal warranty period. >>>>> >>>>> We believe in supporting our customers to the maximum extent possible, >> and >>>>> of course want to deliver a product that has the highest level of >> quality >>>>> possible. That said, we must remember that the CSAC technology is a >> ground >>>>> breaking, never-before-done in commercial quantities, absolutely new >> type of >>>>> oscillator technology, and being at the forefront of such a technology >>>>> sometimes means there is a bit of a learning curve to deal with. This >> is one >>>>> of the main reasons why no one else in the world besides Microsemi >> makes >>>>> CSAC type products for commercial sale. >>>>> >>>>> So all in all, if a customer unit should get affected by this problem >> then >>>>> the issue will be addressed by us and Microsemi with a quick turn >> around >>>>> and a "no questions asked" approach, and we hope that this approach >> sets us >>>>> positively apart from the competition. >>>>> >>>>> Lastly, we received the below comments/explanation from Microsemi >> about >>>>> this issue which we have permission to share with you, and this >> should help >>>>> alleviate the problem for new orders. >>>>> >>>>> Sincerely, >>>>> Said >> **************************************************************************** >>>>> **************************************** >>>>> Some Symmetricom (now Microsemi) Chip Scale Atomic Clocks have shown a >>>>> failure mode that will manifest itself as an inability of the clock >> to achieve >>>>> atomic lock. If the CSAC’s telemetry string is monitored, the failure >>>>> mode will show up as a Status Level 8. Microsemi’s investigation >> into the >>>>> problem uncovered three distinct root causes, although the symptom >> the user >>>>> observes is always a Status Level 8, regardless of which root cause >> is the >>>>> underlying issue. It is important to note that all three root causes >> are >>>>> process issues, not design issues. >>>>> All three root causes have been addressed, and Microsemi is currently >>>>> producing CSAC’s with all three fixes implemented. A full >> re-qualification of >>>>> the CSAC is also being done, to ensure that the fixes are effective. >> CSAC’ >>>>> s already in the field that exhibit this failure mode have been, and >> will >>>>> continue to be, replaced under warranty. >> **************************************************************************** >>>>> **************************************** >>>>> >>>>> >>>>> In a message dated 4/24/2014 10:16:25 Pacific Daylight Time, >>>>> [email protected] writes: >>>>> >>>>> >>>>> Affected Products: Jackson Labs or Symmetricom time/frequency >> reference >>>>> boards based on Symmetricom chip scale atomic clock >>>>> _______________________________________________ >>>>> time-nuts mailing list -- [email protected] >>>>> To unsubscribe, go to >> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts >>>>> and follow the instructions there. >>>> _______________________________________________ >>>> time-nuts mailing list -- [email protected] >>>> To unsubscribe, go to >> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts >>>> and follow the instructions there. >>> >>> _______________________________________________ >>> time-nuts mailing list -- [email protected] >>> To unsubscribe, go to >> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts >>> and follow the instructions there. >> _______________________________________________ >> time-nuts mailing list -- [email protected] >> To unsubscribe, go to >> https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts >> and follow the instructions there. > _______________________________________________ > time-nuts mailing list -- [email protected] > To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts > and follow the instructions there. _______________________________________________ time-nuts mailing list -- [email protected] To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.
