On 13 December 2014 at 13:03, Bert Kehren via time-nuts <[email protected]> wrote: > Ebay does not protect buyers and it is understandable. Look at the # of > your buys and the # of the seller. I can tell you horror stories and in the > case of > _ggg*fitting_ (http://www.ebay.com/usr/ggg*fitting?_trksid=p2047675.l2559) > when I posted a negative review refused me a refund after I send back the > defective used 5680 advertised as new. I did have the emails ebay did > nothing.
I think you are just going about it the wrong way in that case. I am no fan of eBay, but if you play by their rules and return the item, you will get a refund. You have an extra line of defense if you pay on a credit card, but I have never needed to use that. I have not in recent years had any problems getting refunds for bad items. The best tip I can give you is not to send the item back until eBay tell you, and use the address they give you - not one the seller may ask you to send it to. If you can prove you dispatched the item to the seller, at the address eBay give you, then you will get a refund. I once paid £80 for a 100 W ultrasonic cleaner, which drew about 50 W from the mains, so short of it being a perpetual motion machine, it was not up to the specification. That cost me £50 to send back to China, which I was ****ed off about. The seller would not pay the import duties, so I asked UPS to destroy it. I got my money back from eBay, simply because they see I sent it. Of course, spending £50 to send back an item that did at least work to some extent may seem illogical, but there was a principle at stake. Now things are much better for buyers, as sellers have to pay the shipping both ways if an item is not as described. To quote from http://pages.ebay.com/help/buy/return-item.html#shipping-charges "If you're returning an item because it isn't as described in the listing, the seller is responsible for return shipping charges, regardless of the seller's return policy. " I'm sorry, I don't think there is any reasonable excuse for not getting a refund, and not leaving negative feedback. At least with ggg*fitting his feedback is quite poor, but with yixunhk there is 100% positive feedback, which is why I feel time-nuts should be doing more when they know yixunhk is sellling fakes. Dave _______________________________________________ time-nuts mailing list -- [email protected] To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.
