Hi
> On Dec 13, 2014, at 8:29 AM, Dr. David Kirkby (Kirkby Microwave Ltd) > <[email protected]> wrote: > > On 13 December 2014 at 13:03, Bert Kehren via time-nuts > <[email protected]> wrote: >> Ebay does not protect buyers and it is understandable. Look at the # of >> your buys and the # of the seller. I can tell you horror stories and in the >> case of >> _ggg*fitting_ (http://www.ebay.com/usr/ggg*fitting?_trksid=p2047675.l2559) >> when I posted a negative review refused me a refund after I send back the >> defective used 5680 advertised as new. I did have the emails ebay did >> nothing. > > I think you are just going about it the wrong way in that case. I am > no fan of eBay, but if you play by their rules and return the item, > you will get a refund. That may be true in your experience. That has very much *not* been my experience. Bob > > You have an extra line of defense if you pay on a credit card, but I > have never needed to use that. > > I have not in recent years had any problems getting refunds for bad items. > > The best tip I can give you is not to send the item back until eBay > tell you, and use the address they give you - not one the seller may > ask you to send it to. If you can prove you dispatched the item to the > seller, at the address eBay give you, then you will get a refund. > > I once paid £80 for a 100 W ultrasonic cleaner, which drew about 50 W > from the mains, so short of it being a perpetual motion machine, it > was not up to the specification. That cost me £50 to send back to > China, which I was ****ed off about. The seller would not pay the > import duties, so I asked UPS to destroy it. I got my money back from > eBay, simply because they see I sent it. > > Of course, spending £50 to send back an item that did at least work to > some extent may seem illogical, but there was a principle at stake. > > Now things are much better for buyers, as sellers have to pay the > shipping both ways if an item is not as described. To quote from > > http://pages.ebay.com/help/buy/return-item.html#shipping-charges > > "If you're returning an item because it isn't as described in the > listing, the seller is responsible for return shipping charges, > regardless of the seller's return policy. " > > I'm sorry, I don't think there is any reasonable excuse for not > getting a refund, and not leaving negative feedback. > > At least with ggg*fitting his feedback is quite poor, but with yixunhk > there is 100% positive feedback, which is why I feel time-nuts should > be doing more when they know yixunhk is sellling fakes. > > Dave > _______________________________________________ > time-nuts mailing list -- [email protected] > To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts > and follow the instructions there. _______________________________________________ time-nuts mailing list -- [email protected] To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts and follow the instructions there.
