Hi Annette-

I don't know whether there are data which show that these types of faculty 
contacts boost (or hinder) recruitment. That said, I always resisted 
management's attempts to get faculty to "market" their "product". I have no 
training in sales and marketing and I don't think that it should be part of the 
job description (unless, of course, you are teaching sales & marketing). I 
think that efforts like these reflect two things: A panic mentality in 
administrators and a desire for free labour. If management really thinks that 
this is a productive way to increase enrollment then they should hire 
professionals to do the job.

-Don.

----- Original Message -----
From: Annette Taylor <[email protected]>
Date: Sunday, March 20, 2011 12:09 pm
Subject: [tips] Anonymous Post
To: "Teaching in the Psychological Sciences (TIPS)" <[email protected]>

> Anonymous post
> Our institution is experiencing a decline in enrollment and as a 
> way to reverse this trend the administration is asking faculty 
> members to call prospective students. They provide the faculty 
> with a short friendly script, which in no way directly 
> encourages the student to enroll. It simply asks the student 
> whether s/he has questions and to feel free to contact the 
> faculty member or institution if questions about the school or 
> program arise.
> Some faculty members endorse the effort while others see it as a 
> ill-conceived strategy that might not only be counterproductive, 
> but that also demeans the profession.
> What are your thoughts on this type of strategy? Is there 
> evidence that phone calls by faculty members to prospective 
> students increase the number of applicants who end up enrolling 
> in an institution?
> Any thoughts and comments would be greatly appreciated.
> 
> 
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Don Allen
Retired professor
Langara College



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