Dear TIPSters, I chose a text for my sensation and perception course based on several reasons, but one of them had to do with the virtual lab activities that were available to students. The book was costly, but I reasoned that the lab component made it more valuable; some of my students rented the book and then purchased the ancillary package, including the lab. My problem is that I've been trying to gain expertise with the lab so that students can hand in assignments (or email them), but it is not user friendly. I seem to be missing a plug-in on my home computer, so I have to do my exploring at work and the view I get is different from what students see. I've contacted the publisher's tech support, but I get a generic message that give me a number for my job and then a day or so later I get a message that says it's been resolved (it hasn't). I'd like to talk with a real person, but when I try to contact the publisher's rep who convinced me that the book was good, I get radio silence. It's almost February and this has been going on for some time. Do any of you use a book that has CourseMate with it? I'm not sure where to turn next, so any advice would be appreciated. I've been trying repeatedly to get help from the publishing company, but it's to no avail. Arrrggghhh! Thanks, Carol
-- Carol DeVolder, Ph.D. Professor of Psychology St. Ambrose University 518 West Locust Street Davenport, Iowa 52803 563-333-6482 --- You are currently subscribed to tips as: [email protected]. To unsubscribe click here: http://fsulist.frostburg.edu/u?id=13090.68da6e6e5325aa33287ff385b70df5d5&n=T&l=tips&o=33644 or send a blank email to leave-33644-13090.68da6e6e5325aa33287ff385b70df...@fsulist.frostburg.edu
