I've missed a few recordings because sometimes one of the cablecards in my
S3 stops working; i.e. when I try to tune an HD station I get a blank screen
and nothing is recorded, not even the live buffer.  Rebooting the TiVo makes
the cablecard start working again.  This has been an occasional problem, but
this week the cablecard was out for a few days and then yesterday, less than
24 hours after rebooting, the problem happened again.  When I went into the
cablecard diagnostics, it said that the HD channels were being successfully
tuned, but all I got was black with no signal.  Also, before looking at the
diagnostics and testing the cablecards, one was still working, but after
this activity, neither card was working.  Again, after rebooting both cards
worked properly.

 

I would suspect a faulty cablecard, but when the problem can be fixed by
rebooting TiVo and made worse by playing with TiVo diagnostics, I begin to
suspect TiVo.  Any suggestions on who I should call first?

 

Jim

 



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