This is a good approach.  Care to share that e-mail message that you sent to 
your parent's friends?


On Friday 14 March 2003 11:24 am, Jeff Ross wrote:
> On Thu, 13 Mar 2003, Gre7g Luterman wrote:
> > On Thu, 13 Mar 2003 12:04:28 -0700, "Jason R. Mastaler"
> >
> > <[EMAIL PROTECTED]> wrote:
> > > You might say, "make this feature optional then if you don't like
> > > it". No, because as this thread demonstrates, users are not always
> > > aware of the potential consequences of something like this. IMO, it
> > > offers marginal (if any) benefit, and will only serve to incite
> > > further animosity towards TMDA.
> >
> > I'm not going to advocate this idea, but I do see one potential
> > benefit to the suggestion that I feel compelled to mention...
> >
> > There's a lot of brain-dead users, novices, newbies, grandparents, and
> > the like out there that just don't read.  I wish it weren't the case,
> > but it is.  A ton of people who get an e-mail reply immediately after
> > they send a letter just figure it is a bounce message.  They shrug,
> > delete it, and go on with their life.  Or so it seems.
> >
> > This sort of thing would really piss me off, but I do take a little
> > secret joy in knowing that TMDA accidentally shields me from having to
> > read mail from anyone this stupid.
> >
> > *IF* we made it so that TMDA could send out reminders, these people
> > *MIGHT* actually perk up out of their walking comas and realize that
> > some interaction from them is required before the message they sent
> > could be received...
> >
> > Please note that I do not have any statistical information on how many
> > "real" people fail to authenticate.  I have had at least two people
> > send me ICQ messages about the "bounce" message they received when
> > sending me e-mail.
> >
> > Gre7g.
>
> I gave my parents (both in their 70s) TMDA protected @openvistas.net
> addresses because they were both getting upwards of 50 spams a day
> through their ISP addresses.
>
> Together, we wrote an e-mail that explained in real basic terms what the
> problem was (10x more spam than good e-mail) and what solution we were
> implementing (TMDA), what to expect when the recipient sent an e-mail
> to either my Mom or Dad and that the confirmation would HAVE to be
> answered PERIOD before e-mail would be delivered.  No exceptions.
>
> I didn't set up a pre-populated whitelist for my parents because I wanted
> to spread the word about TMDA and I was curious what the reaction would be
> amongst friends in their age group.  Since I am monitoring the system
> daily, I knew they would never lose any e-mail because if I saw a message
> for either of them hang in the pending queue, I could take the appropriate
> steps to handle it.
>
> That was 4 months ago.  My Dad had to send a reminder message to one of
> his friends that hadn't responded to the confirmation messsage.  The
> second reminder prompted his friend to confirm, and we were good to go.
>
> In fact, the biggest problem I've had as a SysAdmin in this situation is
> when my parents give their new address out to sources like mailing lists
> where there is no human involved to reply to the confirmation message.
> When I see that crop up in the system logs, I just ask if they really want
> this message from X, and if they do, I add the address to their whitelist
> and manually release it from the pending queue.  I'm more than willing to
> do this with my parents, but I would not want to do it on a daily basis
> for a gob of customers!
>
> Yes, I know I could have them use one of the specially formatted TMDA
> addresses to handle this problem, but I'm holding out for the web based
> interface to TMDA that Gre7g is building.  When my clients, my parents or
> not, can access their pending queue from a web browser, and they can
> whitelist/blacklist/drop/accept an e-mail, I'll think we have arrived at
> the Promised Land.
>
> Thanks for reading along,
>
> Jeff
>
>  --
> Jeff Ross
> Open Vistas Networking, Inc.
> http://www.openvistas.net
>
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> tmda-users mailing list ([EMAIL PROTECTED])
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