Richard Lowe wrote:
Valerie Anne Bubb wrote:
On Fri, 15 Sep 2006, Richard Lowe wrote:



As Karyn stated at the begining of this thread, people are trying
to do someting now.  I don't know much about b.o.o, other than I know
when i sponsor a putback I need to do a lot of the bugtracking stuff
(note: as a sponsor, in addition to the bugtracking, we also have to
do Request To Integrate, test, build, etc etc - so really, bugtracking
is not the hardest part of being a sponsor)
There are still growing
pains, but I've seen work going on internally to try to fix things -
please keep in mind that we don't have infinite resources (but we wish
we did :)   It is in all of our best interests to fix the processes.


But it isn't just sponsorship. If I file a CR, I have to ask someone within Sun to update it with additional information for me, I have to ask someone within Sun for its current status. Hell, I even have to ask someone with Sun to check if anyone is already working on a CR I intend to work on. Sponsorship is the final throws of dealing with the current system, the entirety of the lead-up to it is done purely by people willing to help. Because even simple operations like that (the current status, and RE assigned bits having been on the roadmap for close to a year now) are still not possible without manual assistance from a Sun employee.

This is what I meant by there being no evidence that anything is being done to improve matters, it's taken close to a year to add two plain text fields (and it still isn't done). Seeing this what realistic person would have any faith that more far-reaching changes would even happen?

And yes, I appreciate that resources are finite, and that it's in everyones interests to fix the process. But can they really be so finite that exposing two fields takes a year? Does that *really* seem to demonstrate an interest in fixing the process?

There is no way that I can possibly find this as frustrating as all of you, but we're certainly frustrated to. b.o.o. and Bugster are both things that are owned and developed by other groups. Part of the problem is that those groups aren't set up to do ongoing development. For the b.o.o. work, I can give you a whole host of reasons about why the basic changes haven't been released yet, but they won't make you any happier than they've made me. Not that it is entirely that groups fault: we're piggy-backing on work they did years ago for another group that had no reason to change on an ongoing basis.

I do appreciate the email, though, because I forwarded it to the person who owns the work. I think the message coming from you is more powerful than it is coming from me.

I've been prodding, and believe that the upcoming availability of Java as open source is going to help move this stuff forward.

More soon (I hope).

- Karyn

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