Very nice to have / painful to live without
- While at the current level, interest lists are a "nice to have", if
we're going to move to bugzilla for everything, we really do need a
more scalable solution. Having to go in and create a watcher alias for
every single component is tedious.
- When selecting components within a product, there's no immediately
available description for each one -- you have to click on the link,
and you might not see it or think to do so. This ends up meaning that
we triage a lot of bugs from Distribution / opensolaris / packaging to
Development / pkg / *. Some of the problem exists because there's only
a single product under Distribution, so bugzilla jumps directly to it,
rather than forcing the user to pass through a "choose a product" page
that would have some descriptive text allowing us to explain why you
might not want to be here to file packaging bugs.
- There's no way to edit comments. This means that you have to be
incredibly careful to get everything right the first time, since any
updates you might want to make may get lost in the noise of future
comments.
- Graphs and charts have to be set up by an administrator, and they can't
be run on historical data.
- An individual bug can only have one Hardware / OS / Version associated
with it, unlike Bugster, which can have multiple service records.
- You can't add an attachment and make other changes to a bug in the same
transaction (other than adding a comment).
- There's no "see also" undirected connection between bugs. There's
blocks / depends on, which is nice, but sometimes it's good to just
have bugs related to each other, so you can get a sense of what else
you might want to look at, without trawling through the comments
looking for links to other bugs (which might not even be links if
people don't know about the "bug #?[0-9]+" convention.
Nice to have
- Programmatic bug modification. There may be an interface for this, but
I haven't found one. Admittedly, I haven't looked all that hard.
- Saved custom searches are great, but it'd also be nice to have saved
custom bug templates, for those of us who file a lot of bugs. I
believe there's similar functionality in the bugster GUI. Bookmarkable
templates aren't the same -- I want links down at the bottom of my
page.
- Related to editing comments above, when bug A gets marked as a
duplicate of bug B, a comment to that effect is added to each bug's
comment log. If that turns out to have been incorrect, and the
duplication is removed, the comments stay. I'm not sure whether that
makes a difference in the "Most Frequently Reported Bugs" page
(duplicates.cgi).
- There's no distinction between different types of comments -- are they
just comments, are they evaluations, etc. I'm finding, over time, that
I care less about this than I did. I think I'd still like the ability
to mark a comment as an evaluation, but I do actually like the
chronological order of the comments, rather than per-category.
- The Summary field seems to have arbitrary length (or close enough).
The 100 character limit in Bugster is nice, in that it limits people
from going on and on in the summary.
- The hack of using the QA contact as a place to stick a watcher alias
has the side effect that when moving bugs from one component to
another, the new alias isn't automatically moved to the new component's
QA. By now, many of us know that we have to reset the Assignee and QA
contact when moving bugs, but not everyone does, and so sometimes bugs
will get moved, but missed.
Other Differences
- RFEs are just a distinct Severity of bug. I'm not sure whether that's
bad or not, though it can be pretty weird.
- There's no concept of "initial evaluator", as distinct from the aliases
that get a copy of every single bug mail.
- Email shows only the changes made, rather than displaying the entire
bug. That could be construed as good or bad, though when a bug is
moved from one component to another, it can be a bit annoying not to
have the bug history immediately in your inbox.
I'm sure there are other things, but this is what came off the top of my
head and a bit of poking at the interface as a reminder.
Danek
_______________________________________________
tools-discuss mailing list
tools-discuss@opensolaris.org
