mlsstl;496216 Wrote: > Snarlydwarf wrote: > > Pretty tough to take a middle-ground position around these parts. It > seems to be either "Saint Slim" or the devil incarnate. ;-)
I am quite able to say Logitech has made mistakes... Go back and look. I think accepting preorders was a mistake, but given the other issues on their site, I don't think it's a mistake of "bad planning" but a totally mismanaged product listing that doesn't have a complete listing of current products, accessories, etc, and even has broken SQL queries that return strange errors. The Logitech Store even renders poorly on Firefox. A wholly different level of incompetence at work there. I'm just disgusted that some people think some magical "we design, build, test, and release" is easy to schedule. It's not. Shit happens, code complexities arise, timetables get behind.... This is nothing new nor specific to Logitech. It happens all the time. Hell, ask Microsoft about the Vista release timeline... or XP.... I wonder what sort of world these folks live in where things are so easy to predict. Getting upset about it is pointless. Complaining that "the right person" didn't give the information wanted is pointless. If you don't like the ship date of "when it is ready", then cancel the preorder. It's not like you have to pay a restocking fee for unshipped and unbilled items. If it's about "I sent $$$ off to someone and don't have my Touch!" then talk to whoever took your money or your bank. Taking money for items not yet shipped is almost always against Visa merchant rules. (There are exceptions for pre-auth charges to verify the card is good, and probably exceptions for 'custom' items such as shirts with Your Logo Here... if Visa ever allows such a thing on mass produced items, I would be surprised.) -- snarlydwarf ------------------------------------------------------------------------ snarlydwarf's Profile: http://forums.slimdevices.com/member.php?userid=1179 View this thread: http://forums.slimdevices.com/showthread.php?t=71178 _______________________________________________ Touch mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/touch
