Amazon has always been a pleasure to deal with regarding returns. A couple years ago, I ordered a 6' power strip (with outlets every 6") from Amazon. When it arrived, the UPS driver suggested I open it first, since it was clearly damaged packaging: sure enough, it was bent. The UPS driver marked it as damaged and took it back to his truck.
I went to the Amazon page, clicked the 'my product was damaged' page, but it wanted to issue me an RMA: which I didn't need since it was returned as 'damaged in transit' ... no need to repack or fill out a shipping label, so I clicked the 'call me' box and an Amazon rep was on the phone within a few seconds. He pulled up the records, saw that it was already in the UPS system as damaged, and issued a re-order. I think the UPS guy was shocked when he had another delivery for me the next day (and one that was intact). Amazon overnighted the replacement. -- snarlydwarf ------------------------------------------------------------------------ snarlydwarf's Profile: http://forums.slimdevices.com/member.php?userid=1179 View this thread: http://forums.slimdevices.com/showthread.php?t=79826 _______________________________________________ Touch mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/touch
