Again, just try My Music from the Touch itself, forget trying to "grab" the player using the SBS web UI as this feature is likely broken at the moment. If MySB.com says the player is "connected" then the player is actually connected to MySB.com and MySB.com does see the player. Your player can only be connected to one server at a time, either SBS or MySB.com, using My Music on Touch should get Touch back onto your SBS server.
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