Jokke;643938 Wrote:
> After 4 hours, still no reaction from Logitech.
> Nice customer support!
>
> (That's why we all come to this forum)
>
If you want direct contact with the Logitech support staff, you need to
use the "Support" link at the top of this forum. The support forum is
just a place where the support staff looks for common problems that
needs to be fixed but I'm not sure they respond to end users very often
in the forum, at least not as long as they have other users who has
called them directly and are waiting in queue to get help. However,
they still read the information in the official support forum, in this
community forum they don't even read the posted problems, so it's
pointless to post here if you want Logitech to notice that you aren't
satisfied. That's why I recommend anyone with problem to at least post
your issue at the official support forum even if you give up and revert
to a previous SBS version.
So they have probably noticed that there is an issue even though they
haven't answered your post in the forum.
If you want to help them track it down you really need to contact the
support staff directly, but the issue with that is that it typically
requires some waiting and trying out different things, so it might feel
like a bit wasted time unless you feel it's urgent to get the problem
solved.
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated' (http://erland.isaksson.info/donate))
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