castalla;644266 Wrote: > > instead of Logitech sitting in their fancy offices giving the blandest > of replies to questions on their website, they should be here sorting > the mess out! > The developers are working a lot to solve the issues, it's a long time since I saw as much bug fixing activities in the Squeezebox Server source code as I've seen during the last 24 hours. I completely agree that it's a bit ironic that they didn't do this before the release, but I guess they had some good reason to release it before fixing all the bugs.
The Logitech support staff, which is the people which should help users with problem, are probably prioritizing all the people calling them and helping these people with their issues. The support staff neither read nor post in this community forum. The support staff reads and sometimes posts in the official support forum at: http://forums.logitech.com But their top priority is probably to handle officially registered support cases. So if you want Logitech to see that you are having problems you need to: 1. Post in their official support forum if you just want to inform them but don't want their immediate assistance OR 2. Register a real support case which will result in that you get help from someone in their support staff to troubleshoot your specific issue. You will find the "Support" link to register a support case at the top of this page. Due to this it's pointless to complain in this community forum because the right people within Logitech won't get the message, you need to make the support staff aware of the problem to improve the situation in the future. However, people who like help by people who really know the product and are willing to do some troubleshooting themselves, are very welcome to use the community forum and all community members will try to help as good as we can. -- erland Erland Isaksson ('My homepage' (http://erland.isaksson.info)) (Developer of 'many plugins/applets' (http://wiki.slimdevices.com/index.php/User:Erland). If my answer helped you and you like to encourage future presence on this forum and/or third party plugin/applet development, 'donations are always appreciated' (http://erland.isaksson.info/donate)) ------------------------------------------------------------------------ erland's Profile: http://forums.slimdevices.com/member.php?userid=3124 View this thread: http://forums.slimdevices.com/showthread.php?t=89066 _______________________________________________ Touch mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/touch
