On Thursday 15 May 2008 05:43:41 pm lfrancis wrote: > I'm new to Trac and am trying to wrap my head around the tool, > especially custom workflows vis a vis our internal process and am > hoping for some guidance/pointers. > > Our typical process (skinny) is a QA or a PM type writes tickets and > assigns to the appropriate person. In the case of QA, that appropriate > person might be the PM who then vets the bug and reassigns it as > needed, or a ticket might be directly assigned without a vetting step. > > The assignee then accepts the ticket, fixes/addresses and reassigns > back to the reporter for validation, who then closes or fails. > > I've been working with the Optional Testing actions on TracWorkflow to > set this up. Right now I've set testing.operations = set_owner and > reject.operations = set_owner, but I'd like to streamline reassignment > by automatically selecting the reporter in a reassignment select. > Likewise, it would be nice if the assignee was automatically selected > for the fail case. > > Is there a blessed way of doing this in Trac .11rc, or is this a > square peg into a round hole ind of thing? Thanks much.
The set_owner_to_report and set_owner_to_previous operations from http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin may help. Otherwise, you may need to write a plugin. HTH, Eli ------------------. "If it ain't broke now, Eli Carter \ it will be soon." -- crypto-gram [EMAIL PROTECTED] `------------------------------------------------- --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
