try http://code.optaros.com/trac/oforge/browser/trunk/plugins/workflowcontrollerplugin try using the assign_by_transition operation. if the plugin looks interesting i can give you more info or point you to some documentation
On Tue, May 20, 2008 at 10:41 PM, lfrancis <[EMAIL PROTECTED]> wrote: > > Thanks Eli -- I've been trying to work with the > AdvancedTicketWorkflowPlugin but have had no love, log says: > > ERROR: Skipping "advancedworkflow.controller = > advancedworkflow.controller": (can't import "cannot import name > check_call") > > Hmm. does this plugin require Python 2.5? We're running Python 2.4.4 > here. > > Thanks, > -Lewis > > > On May 17, 8:49 am, Eli <[EMAIL PROTECTED]> wrote: > > On Thursday 15 May 2008 05:43:41 pm lfrancis wrote: > > > > > > > > > I'm new to Trac and am trying to wrap my head around the tool, > > > especially custom workflows vis a vis our internal process and am > > > hoping for some guidance/pointers. > > > > > Our typical process (skinny) is a QA or a PM type writes tickets and > > > assigns to the appropriate person. In the case of QA, that appropriate > > > person might be the PM who then vets the bug and reassigns it as > > > needed, or a ticket might be directly assigned without a vetting step. > > > > > The assignee then accepts the ticket, fixes/addresses and reassigns > > > back to the reporter for validation, who then closes or fails. > > > > > I've been working with the Optional Testing actions on TracWorkflow to > > > set this up. Right now I've set testing.operations = set_owner and > > > reject.operations = set_owner, but I'd like to streamline reassignment > > > by automatically selecting the reporter in a reassignment select. > > > Likewise, it would be nice if the assignee was automatically selected > > > for the fail case. > > > > > Is there a blessed way of doing this in Trac .11rc, or is this a > > > square peg into a round hole ind of thing? Thanks much. > > > > The set_owner_to_report and set_owner_to_previous operations fromhttp:// > trac-hacks.org/wiki/AdvancedTicketWorkflowPluginmay help. > > > > Otherwise, you may need to write a plugin. > > > > HTH, > > > > Eli > > ------------------. "If it ain't broke now, > > Eli Carter \ it will be soon." -- crypto-gram > > [EMAIL PROTECTED] `------------------------------------------------- > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
