On Aug 25, 2008, at 12:21 PM, Noah Kantrowitz wrote:

> Mr. Meitar Moscovitz wrote:
>>
>>

>> For what it's worth, from your reaction, I'm starting to think
>> "subtickets" or "supertickets" is probably a bad name for what I'm
>> doing since it evokes too much similar imagery to the whole  
>> dependency
>> thing. Perhaps "somewhat related tickets" would be better, but it
>> doesn't quite roll off the tongue as nicely.
>
> I think you mean to be saying "related tickets". In any case, not  
> having
> the bi-directional linking seems silly to me, since you can only trace
> what is related in a single direction (not really up or down, since  
> this
> more of a set of buckets than a tree). I think what you want is  
> actually
> a graph (though a mostly flat one consisting of several clusters), but
> you are getting hung up on the concept of "blocking" which is  
> orthogonal
> from creating a graph of ticket relations. The semantics of those
> relations are an entirely different topic.
>
> --Noah

Yeah, "related tickets" might be better. The term "sub/super"-ticket  
came from the direction of the relationship, but perhaps that's not  
really important for my use case and could be dropped from the  
terminology.

With regard to bi-directionality, one could always use the same  
technique to (litter) one of the "superticket"'s fields with keywords/ 
TracLinks/whatever to the subtickets, but I haven't (yet) encountered  
a situation where this is actually that useful and I think that  
introduces the kinds of problems you mentioned in your previous  
message. If this kind of bi-directional functionality is desired, I  
agree that something in the software system itself would need to  
enforce consistency.

I guess, really, I'm purposefully not looking for complicated  
functionality because I want to keep the software out of it as much as  
possible. What is that great Einstein quote? "Things should be as  
simple as possible, and no simpler."

Cheers,
--
-Meitar Moscovitz
Personal: http://maymay.net
Professional: http://MeitarMoscovitz.com


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