I am using the announcer plugin (0.2). It is working as advertised. But it has come to my attention that some users are not getting ticket change information. And I think it is because the announcer lacks something for tickets that it has for wiki pages. I apologize if this has already been discussed, but I do not recall seeing it.
For wiki pages, you can select to watch all pages, or pages that match some patterns. The pages are not selected by who creates them or who changes them. It is solely by name. This is fine. Tickets, however, will only be announced to a person if (1) they own the component the ticket is for (2) they initially reported the ticket (3) they currently own the ticket (4) they visited the ticket and selected to watch it. This is problematic (for me) in that it is not possible for someone to be notified about all ticket changes. What I think is missing is some way for that to happen. There are many possible ways to accomplish this with the announcer: (1) allow a checkbox to let a user say they want to be notified of all ticket creations. Then, they can choose to visit the ticket and watch it. Unless they are told a ticket has been created, they cannot know to do this... or (2) similar to the expression for the wiki page: allow the user to specify the components they are interested in tracking. or other ways I have not thought of. How are other people dealing with this? Or am I the only one with a group of curious ticket followers. BTW, before the announcer plugin, I used the trac smtp_always_cc parameter, and this worked great. The announcer plugin is seen as an improvement in that I do not need to add users to any list, and the users get a bit more control. -- Roger Oberholtzer --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
