Vishal wrote: > Is there a simple way to add a due date to a ticket and send reminders > to ticket stakeholders, if this date has passed. > > I used DateFieldPlugin to add an ETA, but there is no way to send a > notification based on this date. > Also, I am trying to create a report that will show tickets which are > overdue? (in lieu of sending reminders) > any simple way of doing this?
We have not yet implemented such reminders but the plan we've considered is a cron job that runs early in the morning, compares a date on a ticket to the current date, and sends e-mail to ticket owner. This is all *outside* of Trac, just running on the same server with access to the Trac database. I may be wrong but I think Trac is event driven and there is good way to react to calendar "events" within Trac. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
