One good thing that trac could provide is a simple way of sending a weekly report out to default cc list. and a way to combine multiple reports into one, such as:
OverDue Tickets: <List of overdue tickets> Open Tickets <List of open tickets> Closed Tickets <List of closed tickets> etc in one single report. And then somehow to send this report as a notification to all configurable list of users. Does some plugin do this already..? Thanks and best regards, Vishal Sapre On Feb 18, 1:26 am, yoheeb <[email protected]> wrote: > On Feb 17, 6:38 am, "Chris Nelson" <[email protected]> wrote: > > > > > > > Vishal wrote: > > > Is there a simple way to add a due date to a ticket and send reminders > > > to ticket stakeholders, if this date has passed. > > > > I used DateFieldPlugin to add an ETA, but there is no way to send a > > > notification based on this date. > > > Also, I am trying to create a report that will show tickets which are > > > overdue? (in lieu of sending reminders) > > > any simple way of doing this? > > > We have not yet implemented such reminders but the plan we've considered > > is a cron job that runs early in the morning, compares a date on a > > ticket to the current date, and sends e-mail to ticket owner. This is > > all *outside* of Trac, just running on the same server with access to > > the Trac database. I may be wrong but I think Trac is event driven and > > there is good way to react to calendar "events" within Trac. > > I think you could do it by creating a custom date field, then using a > cron job as mentioned, or the TracSchedulerPlugin > with a custom plugin, or possibly the TracCmdScriptmight be of use in > this scenario. > > I thought that there was one other plugin that ran regular tasks for a > trac server as well, but I didn't find it. It could be the > TracSchedulerPlugin that I am thinking of however -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
