Set the default status to leave.
On Aug 26, 2011 12:25 PM, "Roger Oberholtzer" <[email protected]>
wrote:
> On Fri, 2011-08-26 at 07:44 -0400, Michael Hardy wrote:
>> If you do not allow set owner on an action, it will not change. The
>> leave ->*.* will allow for np actioning to new status.
>
> If I do not allow set_owner, there there is no control for the owner to
> be changed. But I want that control. What I do not want is for the
> default value to be the person who is modifying the ticket. I want it to
> be the owner the ticket already had.
>
> The reason for this is that you me be entering a comment or changing
> some other field, and not even looking at the status field. Without
> knowing it, when you save the ticket, you also become the owner. That is
> bad.
>
>>
>> On Aug 26, 2011 6:54 AM, "Roger Oberholtzer"
>> <[email protected]> wrote:
>> > I want to add a rule so that in all cases where a ticket will not
>> change
>> > status, I can still change the owner. I have tried this:
>> >
>> > leave = * -> *
>> > leave.default = 1
>> > leave.operations = set_owner, leave_status
>> >
>> > The thing is that I do not want to change it to the current ticket
>> > modifier unless that is selected. The default should be that the
>> owner
>> > stays as it was.
>> >
>> > I thought that set_owner_to_self caused the default to be set to the
>> > person modifying the ticket. set_owner just allowed it to be
>> changed,
>> > but the initial value when modifying was whatever it currently was
>> and
>> > there would be no change unless the user selected a different owner.
>> >
>> >
>> > This is on Trac 0.12.2
>> >
>> >
>> > --
>> > Roger Oberholtzer
>> >
>> > --
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>
> --
> Roger Oberholtzer
>
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