I got the idea to solve my problem from the Wiki TracGuide, Table of Contents, Administrator Guide, TracWorkflow, Basic Ticket Workflow Customization, after looking at the examples for accept and leave. I looked at my trac.ini file in the section [ticket-workflow] reassign. The code there was ... reassign = new,assigned,accepted,reopened -> assigned reassign.operations = set_owner reassign.permissions = TICKET_MODIFY I changed the first line to ... reassign = new,assigned,accepted,reopened -> * This allows me to change the owner of a ticket without changing the status of the ticket. Charles
________________________________ From: Doyal, Charles T CIV NSWCDD, K94 Sent: Thu 2/16/2012 3:35 PM To: [email protected] Subject: RE: [Trac] Change Ticket Owner without Changing Ticket Status I figured out how to solve my problem. Sorry for the multiple posts. ________________________________ From: [email protected] on behalf of Doyal, Charles T CIV NSWCDD, K94 Sent: Thu 2/16/2012 3:02 PM To: [email protected] Subject: RE: [Trac] Change Ticket Owner without Changing Ticket Status I could also live with having 'owner' in the ticket properties section, but would like a pull-down menu available of authenticated users. Charles ________________________________ From: [email protected] on behalf of Doyal, Charles T CIV NSWCDD, K94 Sent: Thu 2/16/2012 2:18 PM To: [email protected] Subject: [Trac] Change Ticket Owner without Changing Ticket Status In Trac 12.2-5, I would like the capability to change the Owner of a ticket in the Action section of a ticket (much like the 'reassign' action), but I don't want to change the status of the ticket. Can this be done? If so, how? Respectfully, Charles -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
