Is it possible to add a custom field to an existing installation?  I don't 
care if old tickets have it, as long as it's there for new ones.

How do I do it?


On Monday, March 12, 2012 2:20:13 PM UTC-7, Dana V. Baldwin wrote:
>
>  I would also suggest custom ticket field.
>
> On 3/7/2012 8:28 AM, Nelson Brown wrote: 
>
> If starting off with a new db you could create a custom ticket field named 
> whatever you want, and ignore severity (removing all entries from it which 
> would remove it's usage while entering or viewing tickets).  The queries 
> could be changed without much effort to sort on that custom field.
>
>
>  

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