Hello.
How can I force or motivate users to fill in drop down fields when
creating a new ticket. Users shall not just blindly accept the default
values?
When new tickets are created in our TRAC 0.11.2 repos many users forget
to set some drop down fields e.g. "type", "priority" and so on. TRAC
handles this by using the field default values. While this basically a
good idea (for example a "type" is mandatory), there is still a high
chance that the value of the field is wrong.
I would like to refuse new ticket creation until the user has actively
filled in the fields.
My only idea is to create a "dummy" value as default. Then I would
globally search for tickets with "dummy" field values and then blame and
educate the responsible user. Any better ideas?
Clemens
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