On Tuesday, March 19, 2013 4:43:26 PM UTC-7, RjOllos wrote: > On Monday, March 18, 2013 9:25:07 AM UTC-7, Clemens Feige wrote: >> >> Hello. >> >> How can I force or motivate users to fill in drop down fields when >> creating a new ticket. Users shall not just blindly accept the default >> values? >> >> When new tickets are created in our TRAC 0.11.2 repos many users forget >> to set some drop down fields e.g. "type", "priority" and so on. TRAC >> handles this by using the field default values. While this basically a >> good idea (for example a "type" is mandatory), there is still a high >> chance that the value of the field is wrong. >> >> I would like to refuse new ticket creation until the user has actively >> filled in the fields. >> >> My only idea is to create a "dummy" value as default. Then I would >> globally search for tickets with "dummy" field values and then blame and >> educate the responsible user. Any better ideas? >> > > There are various plugins on trac-hacks that will allow you to accomplish > this client- or server- side. For example, see: > http://trac-hacks.org/wiki/DynamicFieldsPlugin#Validaterule > http://trac-hacks.org/wiki/TicketValidatorPlugin > http://trac-hacks.org/wiki/TicketSubmitPolicyPlugin > > The last is broken, and I recently made a brief attempt to get it working, > but there are other similar plugins. There are probably too many for that > matter; we should combine them into one super-validator plugin ;) > > You'll probably have an easier time to get them working if you upgrade > your Trac instance to at least 0.12. >
Side-note: questions such as this one come up quite a bit on the mailing list. It would be great to have a FAQ on trac-hacks where we answer each of them in detail once and we just direct questions on the mailing list to those answers in the future. Of course, we'd have to maintain this as plugins evolve and new ones are introduced, so maybe it isn't such a great idea. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
