Did you read ticket:
 * https://oss.trac.surfsara.nl/email2trac/ticket/297

Then every ticket has it own reply address. You have to setup wildcard 
addresses for your MTA/

regards

On 12 sep. 2014, at 15:50, Lukasz Szybalski <[email protected]> wrote:

> Hello,
> 
> How can I configured email2trac so that any email to something.example.com 
> will be routed to email2trac, and the keyword part of the email be assign to 
> "keyword" field.
> 
> [email protected]
> 
> I'm trying to set this up so that people send questions about particular 
> contract.
> 
> example:
> 
> [email protected]
> would create a ticket and add a keyword INcontract2014 
> Then who ever gets the ticket will know who it came from and know the 
> contract #.
> 
> Thanks
> Lucas
> 
> 
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---
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