On Fri, Sep 12, 2014 at 8:50 AM, Lukasz Szybalski <[email protected]> wrote:
> Hello, > > How can I configured email2trac so that any email to something.example.com > will be routed to email2trac, and the keyword part of the email be assign > to "keyword" field. > > [email protected] > > I'm trying to set this up so that people send questions about particular > contract. > > example: > > [email protected] > would create a ticket and add a keyword INcontract2014 > Then who ever gets the ticket will know who it came from and know the > contract #. > > Thanks > Lucas > > Hello, Just for your record I was able to do that using procmail. http://lucasmanual.com/mywiki/procmail How to convert/route all subdomains emails to one email and modify a subject line to contain the local part aka [email protected] to [email protected] and have a subject line be #1234: + original subject. aka localpart + subject line. This allows email2trac plugin to pickup the ticket# from subject and append the email to existing ticket#. In other cases you can route let say a contract# and have it displayed on a subject line for your corporate coworkers to find easy. Or if you are paperless and scanning your bills to trac. This would place the account# in subject and you can setup separate rules and set milestones /version based on some formula... Enjoy. Lucas http://lucasmanual.com/ <http://lucasmanual.com/blog/> -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
