On Thursday, September 25, 2014 3:11:43 AM UTC-5, Bas van der Vlies wrote: > > Did you read ticket: > * https://oss.trac.surfsara.nl/email2trac/ticket/297 > > Then every ticket has it own reply address. You have to setup wildcard > addresses for your MTA/ >
Hello, Thank you for that. Note the My123 in [email protected] is not a ticket #...its just a reference to external contract#. The address [email protected] would create a new ticket and I want the My123 in the keywords or my custom field or added to subject line. Can that be done? If not how can I go from [email protected] to New ticket: Subject: MY123 Thanks Lucas > > regards > > On 12 sep. 2014, at 15:50, Lukasz Szybalski <[email protected] > <javascript:>> wrote: > > > Hello, > > > > How can I configured email2trac so that any email to > something.example.com will be routed to email2trac, and the keyword part > of the email be assign to "keyword" field. > > > > [email protected] <javascript:> > > > > I'm trying to set this up so that people send questions about particular > contract. > > > > example: > > > > [email protected] <javascript:> > > would create a ticket and add a keyword INcontract2014 > > Then who ever gets the ticket will know who it came from and know the > contract #. > > > > Thanks > > Lucas > > > > > > -- > > You received this message because you are subscribed to the Google > Groups "Trac Users" group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected] <javascript:>. > > To post to this group, send email to [email protected] > <javascript:>. > > Visit this group at http://groups.google.com/group/trac-users. > > For more options, visit https://groups.google.com/d/optout. > > --- > Bas van der Vlies > | Operations, Support & Development | SURFsara | Science Park 140 | 1098 > XG Amsterdam > | T +31 (0) 20 800 1300 | [email protected] <javascript:> | > www.surfsara.nl | > > > > > > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
