All, I just upgraded a trac 1.0x instance that was an upgrade from .10 a long time ago. We auth via ldap which is our business email address.
Since the upgrade to 1.2 we have noticed that there is a level of randomness to whether or not a user gets an email when they submit a ticket or any followup on the ticket. in the trac.ini I have the following: smtp_always_bcc = [email protected],[email protected],[email protected] and if my user ([email protected]) does not have an email address set in preferences then I see this in the log file (currently running in DEBUG): 2017-04-11 11:59:24,864 Trac[api] DEBUG: Adding ([email protected] [1]) for 'always' on rule (AlwaysEmailSubscriber) for (email) 2017-04-11 11:59:24,864 Trac[api] DEBUG: Adding ([email protected] [1]) for 'always' on rule (AlwaysEmailSubscriber) for (email) 2017-04-11 11:59:24,865 Trac[api] DEBUG: Adding ([email protected] [1]) for 'always' on rule (AlwaysEmailSubscriber) for (email) 2017-04-11 11:59:24,865 Trac[mail] DEBUG: EmailDistributor has found the following formats capable of handling 'email' of 'ticket': text/plain 2017-04-11 11:59:24,866 Trac[mail] DEBUG: EmailDistributor was unable to find an address for: [email protected] (authenticated) 2017-04-11 11:59:24,885 Trac[mail] DEBUG: EmailDistributor is sending event as 'text/plain' to: [email protected], [email protected] 2017-04-11 11:59:24,891 Trac[mail] INFO: Sending notification through SMTP at localhost:25 to ['[email protected]', '[email protected]'] The problem is that the ticket system in secondary to all the rest of the work that is going and and getting 300+ people to go in and 'fix' their preferences is much more painful then one would like to guess. I have looked through all the documentation and I do not have a good place to start looking to figure out how to get back to the desired behavior, which is to email the username (which has to be valid to be able to log on to the system). Any thoughts/suggestion would be appreciated. Matthew Lavigne -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
