On Wednesday, April 12, 2017 at 7:16:39 PM UTC-7, Matthew Lavigne wrote:
>
> And my problem still exists:
>
>
> 2017-04-12 22:11:14,783 Trac[api] DEBUG: action controllers for ticket 
> workflow: ['ConfigurableTicketWorkflow']
> 2017-04-12 22:11:14,788 Trac[main] DEBUG: Negotiated locale: None -> en_US
> 2017-04-12 22:11:14,807 Trac[mail] DEBUG: Email address w/o domain: 
> [email protected]
> 2017-04-12 22:11:14,808 Trac[mail] DEBUG: Email address w/o domain: 
> [email protected]
> 2017-04-12 22:11:14,809 Trac[api] DEBUG: Adding ([email protected] 
> [1]) for 'always' on rule (AlwaysEmailSubscriber) for (email)
> 2017-04-12 22:11:14,809 Trac[api] DEBUG: Adding ([email protected] 
> [1]) for 'always' on rule (AlwaysEmailSubscriber) for (email)
> 2017-04-12 22:11:14,809 Trac[mail] DEBUG: EmailDistributor has found the 
> following formats capable of handling 'email' of 'ticket': text/plain
> 2017-04-12 22:11:14,844 Trac[mail] DEBUG: EmailDistributor is sending 
> event as 'text/plain' to: [email protected], [email protected]
> 2017-04-12 22:11:14,850 Trac[mail] INFO: Sending notification through SMTP 
> at localhost:25 to ['[email protected]', '[email protected]']
> 2017-04-12 22:11:15,179 Trac[main] DEBUG: Dispatching <RequestWithSession 
> "POST '/ticket/12463'">
> 2017-04-12 22:11:15,183 Trac[main] DEBUG: Chosen handler is <Component 
> trac.ticket.web_ui.TicketModule>
> 2017-04-12 22:11:15,186 Trac[session] DEBUG: Retrieving session for ID 
> u'[email protected]'
>
>
> [notification]
> #mime_encoding = quoted-printable
> mime_encoding = base64
> smtp_always_bcc = [email protected],[email protected],
> [email protected]
>
> In this instance I am not sure if he (Roger) has an email setup in his 
> userid but I know that I don't and I was failing on 1.2.1 without the email 
> address in the configuration.   So there in an improvement but we need to 
> ensure that we have 100% coverage for the tickets/emails as that is the 
> only way that the users get updates on the status of their tickets. 
>
> Matthew :(
>

Could you post a sanitized version of your [notification] section?

- Ryan 

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