On Tuesday, May 9, 2017 at 9:54:40 AM UTC-7, RjOllos wrote:
>
>
>
> On Tuesday, May 9, 2017 at 8:12:29 AM UTC-7, toto200891 wrote:
>>
>> Hi,
>>
>> how could i give user a permission to view tickets assigned to him? Is it 
>> possible?
>>
>> Regards,
>>
>> SF
>>
>
> You can modify SupportDeskPolicy like so:
>
> - return ticket['reporter'] == username
> + return username in (ticket['reporter'], ticket['owner'])
>
> That change will allow a user with TICKET_VIEW_REPORTER to only view 
> ticket's for which they are the reporter or owner.
>

Sorry for my poor grammar! I should proof-read.

More discussion about SupportDeskPolicy here:
https://groups.google.com/forum/#!topic/trac-users/JGYZ81xuWjk

- Ryan
 

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