On Friday, December 4, 2020 at 7:48:52 PM UTC-8 Chris Nelson wrote:

> On Fri, Dec 4, 2020 at 9:01 PM RjOllos <rjo...@gmail.com> wrote:
>
>> I didn't think this through. The emails are plain text, and "ticket.link" 
>> is just a unicode string, not an HTML element.
>> >>> env.abs_href.ticket(1)
>> u'http://example.org/trac.cgi/ticket/1'
>>
>
> Ah, so there's not "href" to replace!  I think that to affect the body 
> (e.g., a comment or changed description), I need to do it in code.  I'll 
> look into that.
>
>> However, I did find that click tracking can be turned off, and it worked 
>> on my end.
>> https://app.sendgrid.com/settings/tracking
>>
>>
> Yes, but that is for the whole account. We use this for three different 
> applications and Trac is the only one where I know I don't want tracking.
>

I'm surprised SendGrid is modifying the plain text emails. You might have 
to ask them if there's a way to do the equivalent of clicktracking=off for 
plain text emails.

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