Help!

Our QA department want to stop using Trac for handling bug reports and
use Word documents instead handed around by email and stored on a
shared drive.

This is clearly utter lunacy, but they are convinced that this is a
better way to go.

It's difficult to extract their exact rationale, but it appears that
it's largely due to workflow. I know, using Word documents and email
provides no workflow whatsoever, but there's no arguing with some
people.

I've seen a number of emails on this list and wiki pages regarding
flexible workflow for trac tickets, which looks like they would be very
useful to us in our battle against the Word insanity, but I don't seem
to able to find any new progress on it, or any sign that it will be
come part of trac proper (we're reluctant to use patches in a production
environment).

Any feedback/amunition would be appreciated.

Thanks.

-- 

Russ
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