Célio Cidral Junior wrote:
> 2006/3/9, Matthew Good <[EMAIL PROTECTED]>:
>> there's little distinction between "priority" and "severity".
> 
> After thinking again about priority vs. severity, I agree with you.
> These concepts are so related so that there's no reason to have them
> separated.

Not to restart an old discussion, but they seem quite different to me.
Severity is customer-facing, i.e. how severe the impact is to them.  Priority
is inward-facing, i.e. how important it is to fix.  Maybe the customer with
the severe impact is not an important customer, or the customer doesn't think
it's severe but for other reasons we really need to get it fixed.

For project tracking and planning purposes, priority is the most important,
but especially if you're going to let customers see into your trac, severity
can be important to them.

Just my $0.02;

-- Gary
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