If you follow the thread on this over at Howard Forums, you'll see that it often takes more than a single call. You eventually get a rep that knows how to find it. The rep I called when I first got my 700p said it was code only for certain corporations. When I called again, I got a rep that also never heard of it, but spend about 10 minutes or so talking to others until she found out how to find it and apply. One thing I have heard is that the code can't be applied until the rep takes out your current text plan first.
Bill Motzing wrote: > > > Re: 2000 SMS > > Just got off the phoen with Verizon. The CS rep told me she'd never heard of > it, tech support had never heard of it, her supervisor had never heard of > it, but she would put it on but did not know for sure if it would "go > through." She told me to wait until I got my bill to be sure, because it is > an old code. > > I will let you know around the 24th when my statement is ready. > > _____ > > From: [email protected] <mailto:treo%40yahoogroups.com> > [mailto:[email protected] <mailto:treo%40yahoogroups.com>] On Behalf > Of Ralph > Alvy > Sent: Thursday, May 10, 2007 11:35 PM > To: [email protected] <mailto:treo%40yahoogroups.com> > Subject: Re: [Treo] Re: 755p > > I seriously doubt that, evidenced by this message posted this afternoon: > > I just called Verizon. The customer service rep had never heard of > this, but she queried Code 70246 into the system and found it! I now > have 2000 SMS messages per month at no charge. She was shocked and said > this was "killer!" -- a savings of $20. :-) > > [...] > > George > > Jim O'Sullivan wrote: > > > > > > yeah, I don't have a text plan, never did. What they are claiming is > > that on April 15 they went to Unlimited text for $10 and the PDA Plan > > stopped that day. Guess when my new contract started. > > [Non-text portions of this message have been removed] > >
