Yeah, no kidding!  The guy who finally knew what I was talking about and
actually understood what to do said that the provisioning for the PAM
option should be completed within 4 hours and that 2 hours was typical.
We're about 1/2 hour away from the 2-hour mark, so we'll see if he
really new what he was talking about or was just blowing warm wind up my
shorts.

I have to say, in fairness to Sprint, that I was very unimpressed (as
documented here in detail) with my initial experience with Verizon
customer service.  That changed dramatically with further experience, so
this might too.  So far: ugh.

Cheers,
Don
-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of
Craig Froehle
Sent: Monday, June 04, 2007 8:01 PM
To: [email protected]
Subject: Re: [Treo] Funny you should mention Sprint . . . Don's initial
journey with Sprint and the 755p

On 6/4/07, Don Ferguson <[EMAIL PROTECTED]> wrote:
> Excellent hardware.  Excellent coverage (so far).
Comparable-to-better
> data speed for less money.  Customer support: ugh, ugh, ugh.

Precisely.  Pretty much opposite of T-Mo in every way (except for the
cost bit...T-Mo is nothing if not inexpensive).

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