untill now i have been satisfied with sprints customer service in all aspects.
sprints new web interface with the "user prevention" security sucs. however thats not my current beef. the following is the trancript of my text service call: to put this in perspective it took the phone tecrep 2 minuts to set up the correct vission plan for my treo 700. Agent (Ashlei): "Do you have any further questions or concerns about Sprint services or products that I can assist you with today?" 01/28/2008 02:21:01PM charles eldred: "yes, can you look and see if im on the right internet package for my treo 700p the internet connection is realy bad (worse than mt 650) sence recent upgrade of phone" 01/28/2008 02:21:56PM Agent (Ashlei): "The connection package has nothing to do with the phone. There are a few packages however the signal for the internet depends on your location etc." 01/28/2008 02:22:48PM charles eldred: "when i switched to a 700 from a 650 before i had a simalar problum maby i have the wrong vission ?" 01/28/2008 02:23:55PM Agent (Ashlei): "The vision packages are on this link following. Click the music ad at the left and all the vision packages will load." 01/28/2008 02:23:58PM Agent (Ashlei) sends page: "http://www.nextel.com/en/services/index.shtml? id12=CHP_ServicesTab_Link_ViewAll" 01/28/2008 02:24:05PM Agent (Ashlei): "Select learn more." 01/28/2008 02:24:42PM Agent (Ashlei): "Do you have any further questions or concerns about Sprint services or products that I can assist you with today?" 01/28/2008 02:25:10PM charles eldred: "no thanks" 01/28/2008 02:25:17PM Session Ended Whensleep with the dogs some time your gonna get fleas. chuck eldred
