The rep switched my vission plan whitched re provisend my service.

Levi Wallach <[EMAIL PROTECTED]> wrote:          But the rep was right, or at 
least I think he was. Do you know if you get an EVDO signal? Isn't there an 
icon that tells you if your signal is EVDO? I can't remember right now as I 
switched to a 700wx several months ago, but in any case, after I "upgraded" to 
the new Sprint firmware version, my connectivity got increasingly erratic. I 
could no longer use Chatter in push mode, and even turning it to pull mode I 
continued to have problems with the phone hanging and rebooting way more than 
it did before the update. That's actually what caused me to switch to the 
700wx, which I've had no problems with since. I suppose I could have switched 
to a 755p at the time, but I chose to use the opportunity to try something new 
(WM) and it worked out. In any case, I'm guessing it has to do with the update. 
I had them troubleshoot my connectivity issues ad infinitum and finally after 
getting a refurb from Palm with the same firmware and
 experiencing the exact same issues, I determined it was the firmware. My 
recommendation would be to sell the phone and by a 755p or a Centro if you want 
to stick with the PalmOS, since these newer phones don't seem to have the same 
issue...

________________________________________
From: [email protected] [EMAIL PROTECTED] On Behalf Of eldredchuck [EMAIL 
PROTECTED]
Sent: Monday, January 28, 2008 2:55 PM
To: [email protected]
Subject: [Treo] sprint text support

untill now i have been satisfied with sprints customer service in all
aspects.

sprints new web interface with the "user prevention" security sucs.

however thats not my current beef.

the following is the trancript of my text service call: to put this
in perspective it took the phone tecrep 2 minuts to set up the
correct vission plan for my treo 700.

Agent (Ashlei): "Do you have any further questions or concerns about
Sprint services or products that I can assist you with today?"
01/28/2008 02:21:01PM

charles eldred: "yes, can you look and see if
im on the right internet package for my treo 700p the internet
connection is realy bad (worse than mt 650) sence recent upgrade of
phone"
01/28/2008 02:21:56PM

Agent (Ashlei): "The connection package has
nothing to do with the phone. There are a few packages however the
signal for the internet depends on your location etc."
01/28/2008 02:22:48PM

charles eldred: "when i switched to a 700 from
a 650 before i had a simalar problum maby i have the wrong vission ?"
01/28/2008 02:23:55PM

Agent (Ashlei): "The vision packages are on
this link following. Click the music ad at the left and all the
vision packages will load."
01/28/2008 02:23:58PM Agent

(Ashlei) sends
page: "http://www.nextel.com/en/services/index.shtml?
id12=CHP_ServicesTab_Link_ViewAll"
01/28/2008 02:24:05PM Agent

(Ashlei): "Select learn more."
01/28/2008 02:24:42PM

Agent (Ashlei): "Do you have any further
questions or concerns about Sprint services or products that I can
assist you with today?"
01/28/2008 02:25:10PM

charles eldred: "no thanks"
01/28/2008 02:25:17PM Session Ended

Whensleep with the dogs some time your gonna get fleas.

chuck eldred

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