May 29, 2008 Hi, Sam, and thanks for the tip.
I was not aware there were two avenues: "insurance" and authorized repair centers. I think my 755p is "fixed" now but will store this tidbit away. The Sprint tech had told me about a repair center in my area. I called it the other day just to learn their exact location without intent to go there. I learned that not all repair centers are created equal. That one told me they do not have replacement phones but told me of 3 other locations, one sort of close to me, that do. Again, helpful information which I hope I never need. The one thing I think the centers will not do is order a repalcement phone ahead in case they have none in stock. It appears one must present and they will test and if a replacement must be done and if they do not have one on hand they dismiss you with your old device to be contacted a few days later when the replacement comes in. Hence, another trip to the center. I just hope I do not have to use them in the future. The few times I have had to call Sprint, the service has been fine. Prior to Sprint, the T-Mobile support was fine also. Robert, Austin, Texas [Non-text portions of this message have been removed]
