--- In [email protected], The Keller Group <thekellergr...@...> wrote: > > I have the Treo 750 and Pre and there is no way I would > stop using the Pre for the 750 unless maybe it broke. :> > > What problems have you had with the Pre? Maybe someone can > help as I have had nothing but good things to say about my > limited 1 week experience with it.
The problems were hardware problems. I will not go to the Pre until they fix them. I discussed this with the Mid-Atlantic Sales Manager for Palm and he didn't argue with me. Palm did call everyone who returned Pres to get a rundown on their problems. That tells me that there's many people with problems and they have an interest in fixing them. Also, while in the Sprint store, other people came in to return theirs. (Yes, it is possible that the Mid-Atlantic area got a lot with defects that didn't go elsewhere. But after going through 4 Pre's enough is enough). I spent 4 hours on the phone with Palm, one hour with Sprint Level 2 & discussed this on a Pre Yahoogroup. So, for your info, here are the major issues: --- The radio is insensitive and drops calls in marginal areas (where my 650 didn't). Sprint Level 2 technicians (national) told me it was the most insensitive of all the phones they sell. This, alone, would stop me from buying one. --- The phone sometimes got so hot, it was hard to hold. 1,000 contacts and an active calendar constantly syncing, perhaps? ---- The phone would hang and require the battery be removed to reboot. Sometimes the hanging would be in s state of continual ringing with the touchscreen non-responsive. Paul
