This is not an uncommon complaint. It's still uncommon, in that not even close to a significant % of people experience this problem, but it's not rare in the online forums. I, myself, have a small crack in the lower corner of the USB cutout stretching up to just around the corner on the front towards the screen. It's not gotten worse than that, but I try not to stress the screen too much.
IMO, it's a design flaw, since this certainly shouldn't happen with normal wear and tear in less than a year, and that's what mine has experienced. On Thu, Feb 11, 2010 at 2:54 PM, Lou Levinson <[email protected]> wrote: > Anyone experience a crack that begins at the Palm Pre USB port and spreads to > the screen? > > I now have a maybe 1/8th of an inch crack on the screen (yet to interfere > with use) that comes from a crack in the plastic by the USB port. I assume > this is from the stress of the usb plug? > > Will Sprint replace the phone under the 1 year Palm warranty? I do not have > insurance. > > I've made an appointment at a repair center for Saturday to find out. I think > the crack is slowly spreading on the screen. > I know if you get a crack in the gesture area by the button they will replace > under warranty but I don't know about this and what I've found on line Sprint > is saying it is phyiscal abuse and not covered by warranty and/or I can have > it replaced under insurance ($100?) if I had it plus the fee. > > FWIW, > > > > > > ------------------------------------ > > Yahoo! Groups Links > > > >
