George, please don't use Verizon as a source for technical advice! Sure, ideally this is a good rule of thumb. But if you can't restart in the standard way, or doing so doesn't solve a system issue, the next step is to remove the battery, wait 10 seconds, then reinsert. If that doesn't solve it you may need to run one of the system utilities like WebOSDoctor to reset everything, or bring it into Verizon and let them handle it, but in case these kinds of warnings are really meant to cover people who aren't to technically inclined and might think that always restarting by pulling the battery is the only or best option...
-- Sent from my Palm Pre George Kontos wrote: Verizon says that Palm says that you should NOT remove the battery to "reboot" the Pre Plus. (I assume this applies to the Pre as well.) I was instructed to always use the proper menu options to "RESTART" or "SHUT DOWN / SWAP BATTERY" available by holding down the Power button for a few seconds. Once the device is shut down, then you can remove and reinsert/swap the battery. George -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Tony Cooke Sent: Monday, February 22, 2010 9:26 AM To: [email protected] Subject: Re: [Treo] Palm Pre On 22/02/2010 16:18, Dan Stetser wrote: > More than likely, it's just that your battery is dead. Hook it directly to a > charger for awhile and see what happens. The other thing that I have found occasionally is that physically removing the battery will `restore` things. > > On Mon, Feb 22, 2010 at 9:14 AM, Brigitte<[email protected]> wrote: > >> >> >> The switch on the upper right-hand corner of my Pre (the one that turns the >> display on and off) has decided to become inoperable. I didn't drop it or >> bump it, so can't figure out why. Has anyone else had this happen? -- Tony Cooke www.tonycooke.co.uk contactable at tony.j.cookeATgooglemailDOTcom The gene pool could use a little chlorine. ------------------------------------ Yahoo! Groups Links ------------------------------------ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/treo/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/treo/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/ [Non-text portions of this message have been removed]
