if it is quicker to re-load a system with pristine code that to figure out who did what in a past life, then it is more of a benefit to the client to get the job done right for a lower price.
Now that is a short-sighted approach... it might be quicker for you, but how much time does your client waste getting his now 'pristine' machine back to the way he had it configured before you wiped it out? Not only does he waste his time this go around, but he'll waste it again in a few weeks or month when the problems happens again and you, again, give him back a 'pristine' machine. Because you never really did solve the problem, did you?
-- Daniel Monjar IS Manager, Technical Services bioM�rieux, Inc. Durham, NC US
pgp00000.pgp
Description: PGP signature
-- TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ : http://trilug.org/faq/ TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc
