i have the same predicament and i can attest to what your feeling now. on my part, i have a printer that as a dual purpose as it's also a scanner. the issue arises when i change my OS and the OS is not supported by the installation disk. i did called the service center of the printer which also serve for their scanner. i was only told to downgrade or installed my previous OS if i want to work it out again. i really feel i'm cheated. they should not tell me what OS to use but let their software installation adopt to new hardware or systems.

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