Yes. I was to suggest to install windows 7 or 8 (depending on what is recommended on the official DELL website), download the latest BIOS firmware and flash it from Winzkomms. A friend of mine had this very same issue recently and was able to fix it by flashing the latest BIOS in his lappy. If you flashed the latest BIOS and have no fan working both on winshlose and GNU then you can be sure it's a hardware issue and all you can do is take to a repair service or buy a new box. Or study a ton of volumes on the argument and repair it on your own :D
cheers

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