On Feb 5, 2:08 pm, Neil Tiffin <[EMAIL PROTECTED]> wrote:
> On Feb 5, 2007, at 3:09 AM, Jorge Vargas wrote:
> As a casual user and not a python expert I can not read the python
> code and figure out how something supposed to work (at least not
> efficiently). I do know how to create web pages, I understand simple
> AJAX concepts, I can write simple python code and can write
> Javascript, but TG has too many behind the scenes exciting
> programming features. Without good integrated docs I too have kind
> of stepped back.
In most public Internet forums, only a surprisingly small percentage
of viewers actually ever post anything. (I've seen some statistics on
this but can't remember exactly what they were.)
(How many subscribers does this list have? And how many names from
that list would we actually recognize?)
It occurs to me that we really don't even *know* who TG's users are.
We might think we do. But I'll bet that the less experienced
programmers are substantially under-represented on the current list.
To address this problem for Python itself, a python-tutor list was
created and has been pretty successful. Beginning users are sometimes
afraid to ask "stupid" questions. This can contribute to the
possibility of them silently moving on to find something easier. In
particular, I'll bet that this developer-heavy list is intimidating to
some, who may be blaming themselves rather than the docs for their not
being able to figure things out.
I'm not sure if this is a good idea. But perhaps we should have a
turbogears-tutor list? The name turbogears-tutor itself suggests that
"stupid" questions are OK. And the same questions could come up over
and over again without users being coldly referred to a FAQ, since
presumably the list would have moderate turn over as people graduate
to the main lists, and them maybe even the trunk list. :-)
As an example of how helpful this kind of thing can actually be, look
to the Ubuntu forums. I have. And I'm exceedingly impressed at how
well users of a Linux distro that is quite newbie-heavy have been able
to help each other... often better than an expert could... because
recent newbies understand current newbies' viewpoints better.
Come to think of it, as a project, we could do worse than to look to
Ubuntu for clues as to how to pick up new users and keep them happy.
Anyway, just a thought.
-Steve
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