Typically I only follow brands on Twitter if they have provided poor
customer service and I've complained on my Twitter feed. So far, my Twitter
efforts have resulted in free stuff from Home Depot, refunds from AT&T, and
improved service from Verizon.

On Wednesday, October 5, 2011, Ed Dravecky <[email protected]> wrote:
> Tom Wolper <[email protected]> wrote:
>> But I don't get why somebody would follow Coca Cola.
>
> Similar reasons: promotional announcements, contest info, recipes, and
> the like. I'm not one of the 34,477,016 people following Coca-Cola on
> Facebook but I do follow restaurants I enjoy (Chili's offers lots of
> coupons) and other companies with something to offer. I stopped
> following Five Guys (whose burgers and fries I love) because all they
> ever posted was new store grand opening announcements.
>
> --
> Ed Dravecky III
> http://www.fencon.org/
>
> --
> TV or Not TV .... The Smartest (TV) People!
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-- 
Kevin M. (RPCV)

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